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Lindsey Cameron (2022), “Making Out” While Driving: The Relational and Efficiency Game in the Gig Economy, Organization Science. In Proceedings of the Eighty-second Annual Meeting of the Academy of Management. Lindsey Cameron and Jirs Meuris, “ The Perils of Pay Variability: Determinants of Worker Aversion to Variable Compensation in Low and Middle Wage Jobs”.

Our study contributes to literatures on the moralization of work and narratives by explaining why some workers accept a moralized narrative and others reject or wrestle with it, documenting consequences of workers’ reactions to such narratives, and suggesting how a moralized public narrative can backfire. Surprisingly, those who facilely adopted the hero label felt morally credentialled and were thus likely to minimize their extra-role helping of customers and show low commitment to the organization in contrast, those who wrestled with the hero narrative, sought to earn those moral credentials, were more likely to embrace extra-role helping and remain committed to moralized aspects of the work.

Drawing on interviews (n=75), participant artifacts (n=85), and archival data (e.g., newspaper articles), we find that these workers (here, shoppers on the platform organization Instacart), left mainly to themselves, exhibited varying responses to this moralizing and that their perceived relations to the organization, customers, and tasks shaped these responses. During the COVID-19 pandemic, radically shifting public narratives suddenly transformed grocery delivery work, previously uncelebrated, into highly moralized “heroic” pursuits. Such an understanding is even more critical when workers are weakly socialized by their organization: a situation increasingly common today. Yet, the implications of how workers individually respond and form self-narratives in light of-or in spite of-a sudden moralizing event remain less understood. Lindsey Cameron, Curtis Chan, Michel Anteby (2022), Heroes from Above But Not (Always) From Within?: Gig Workers Responses to the Public Moralization of their Work, Organizational Behavior and Human Decision Processes.Ībstract: How do individuals react to the sudden public moralization of their work and with what consequences? Extant research has documented how public narratives can gradually moralize societal perceptions of select occupations. She has trained in large group facilitation, and is an experienced practitioner and teacher in mindfulness and non-dual awareness practices, holding lineage in a tradition and having trained at several centers in the US. She also studied Arabic intensively at the American University of Cairo. She holds a PhD in Management from the University of Michigan, MS in Engineering Management from the George Washington University, and an SB from Harvard University in Electrical Engineering and Computer Science. intelligence and diplomatic communities as a technical and political analyst and completed several overseas assignments in the Middle East, Africa, and Europe. In her prior career, Professor Cameron spent over a decade in the U.S. She has also published opinion pieces in Fast Company, Kiplinger’s, and the Society of Human Resource Management’s flagship magazine People & Strategy and her research has been mentioned in numerous media outlets including Bloomberg, NPR’s Marketplace, Fast Company, the World Economic Forum, CNBC, Forbes, The Skim, and Inc. Professor Cameron’s work has been published in leading academic journals, including Organization Science, Journal of Applied Psychology, Organizational Behavior and Human Decision Process, Annual Review of Organizational Psychology and Organizational Behavior, and proceedings of the Association of Computing Machinery and the Academy of Management.

#TASKR ABIIT CAREERS DRIVERS#

She is currently studying how the COVID-19 pandemic is affecting gig workers on different platforms (e.g., TaskRabbit, Instacart, AmazonFlex) as well as examining how ride-hailing drivers on three continents navigate disputes. Professor Cameron has an on-going, five-year ethnography of the largest employer in the gig economy, the ride-hailing industry, exploring how algorithms are fundamentally reshaping the nature of managerial control. Her research focuses on how algorithmic management is changing the modern workplace, especially individual’s behaviors at work. Cameron is an assistant professor of management at the Wharton School, University of Pennsylvania.

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